Shoppers FAQ
Do I have to pay for admission to the sale or parking?
There is no charge for admission or parking at any of our sales.
What will I find at the sale?
We never know exactly what items will be at the sale until check-in starts, but if kids use it, we’re likely to have it. We always have clothes in sizes from preemie to juniors and maternity, shoes & accessories, toys for children of all ages, outdoor toys, nursery & children’s furniture, bedding, bath & feeding supplies, books, videos, games, strollers, and so much more!
When is the sale open to the public?
The Elizabethtown Spring 2012 Sale will be open Thursday, March 1 from 10 AM to 8 PM, Friday, March 2 from 10 AM to 8 PM and Saturday, March 3 from 10 AM to 5 PM with many items half price.
The Murray Spring 2012 Sale will be open Thursday, April 26 from 10 AM to 8 PM, Friday, April 27 from 10 AM to 8 PM and Saturday, April 28 from 10 AM to 5 PM with many items half price.
How can I shop early?
Our sellers and workers shop first. You do not have to sell items in order to work a shift and shop the special worker’s presale. We also have a limited number of passes for our new parents presale for families who are expecting or have a child under 18 months.
Can I bring my stroller?
You may bring your stroller, but be aware that the sale can get very crowded during peak shopping times. We suggest bringing your SMALLEST stroller. Most parents find it easier to bring a list of sizes and leave their children elsewhere while they shop. If you do bring your children, please keep them with you at all times.
Will you have shopping carts?
We do not have carts for shoppers to use, but we can loan you one of our extra-large blue bags, perfect for stashing your bargains until you get to the checkout.
Can I try items on?
We do not have dressing rooms and items cannot be tried on for security reasons.
How often do you have sales?
We have a spring and fall sale in Elizabethtown and Murray, KY. Sales are usually in March/April and August/September.
What payment methods are accepted?
We accept cash and Visa or Mastercard. We very much appreciate cash payments, especially for totals under $10. We do not accept personal checks. All sales are final.
Sellers FAQ
What is consignment?
Consignment means that we’re selling your items for you in exchange for a percentage of your sales. We think you’ll find our seasonal consignment sale is a great way to make more money on your items with less work than garage sales, eBay, Craigslist, or even traditional consignment stores.
Why are you so strict about quality? Why can’t I sell “playclothes”?
Our shoppers have very high expectations and come to our sales to purchase in-style, very gently used items at reasonable prices. Having out of style or stained items on the racks is a waste of everyone’s time. Please don’t be offended if we turn away some of your items, keeping our quality level extremely high will be a good thing for all sellers in the long run.
How much will I make?
Sellers will make 70% of each item’s selling price, minus an $10 registration fee. Sellers who work two or more volunteer shifts (8 hours) at the sale will earn 75% on their items. Sellers who work three volunteer shifts (12 hours) at the sale will earn 75% and have their registration fee refunded.
When will I get my money?
Checks will be mailed to your address on file in the My Consignment Manager system within seven days from the end of the sale.
How many sellers can register?
The Elizabethtown sale will be capped at 450 sellers for Spring 2012. Since the Murray facility offers more than double the space of Elizabethtown, we do not anticipate a cap on registration for Murray in Spring 2012.
How many items may I bring?
The Murray sale has no overall limit at this time.
The Elizabethtown sale has a limit of 150 items per seller. Sellers who sold more than 80% of the items entered into inventory at the prior season’s sale may bring an additional 100 items. Sellers must contact us for approval before entering more than 150 items.
We will accept only 25 items per seller in women’s sizes (clothing, shoes, handbags, or costume jewelry). All items must meet our strict quality standards. We have a minimum item price of $2
Why is there a limit on items for the Elizabethtown sale?
Our 15,000 square foot facility in Elizabethtown is full! In order to allow as many families as possible to participate in the sale, we’re asking sellers to choose their best 150 items. Sellers with an Item Sold Percentage over 80% at the prior season’s sale may bring an additional 100 items.
Is there a minimum number of items required?
We ask that sellers bring at least 25 items or $100 worth of inventory.
What is the guarantee option for check-in?
We offer an optional guarantee for items priced over $15. To qualify for the guarantee option for items priced over $15, items have MUST list brand, color, and size (if appropriate) listed in the description. Sellers selecting the guarantee option will need to keep these items separate and ask to fill out the guarantee form at check-in. Since we can verify the presence of those items at check-in, we will guarantee those items against loss or damage. You’ll need to check everything very closely when you come to pick-up unsold items and let us know of any problems right then.
If you do not plan to check back through all unsold items and your guarantee form at item pick-up, then skip the guarantee option and just bring your items to check-in grouped by size & gender for clothing and other similar items grouped together. You will need to sign a release of liability for any missing or damaged items, something that is very rare at our sales.
Do I need to be present for the entire sale?
You do not have to stay with your items during the sale. You just need to prepare and tag them, then bring them to check-in. We’ll do the rest!
Will I get my hangers back?
All clothing needs to be on hangers. Elizabethtown sellers must use wire hangers. We will not remove items from hangers at check-out, so they will not be returned to you.
Why do Elizabethtown sellers need to use wire hangers?
Wire hangers take up less space on the clothing rack and are less likely to break.
What if I want to donate my unsold items?
No problem – we’ll handle the donation for you. You can print a list of unsold items from the MyConsignment Manager system so you’ll have records for your taxes.
How will I know which items sold?
The MyConsignment Manager system will allow you to track each item as sold, not sold, or donated. You will know which items sold for half-price on the last day of the sale. You can even log-in each night of the sale to see what items sold that day.
Can I hand-write my tags?
All items must be tagged using the MyConsignment Manager system. Your tags will print with a barcode on them, which we’ll scan at checkout. The system is very easy to use and makes the entire sale process go much faster.
Why do I need to give a detailed description on tags?
We can now search the item database by description, so if your items and tag become separated, we have a much better chance of finding (and selling!) items that were tagged with detailed descriptions. We won’t be able to determine who the “toy” belongs to, but have a good chance of locating and replacing the tag on the “CARS racetrack with Lightening & Mater included”.
Can I sell in more than one of your sales?
If you would like to participate in more than one sale, or have items tagged from another sale using MyConsignment Manager, send us an email after you register to let us know. We’ll try to give you the same seller number for all sales, eliminating the need to retag your items between sales.
Workers FAQ
Do I have to be a seller in order to work and shop early?
Anyone can work at the sale to earn early shopping privileges. Just use the MyConsignment Manager system and choose “register me as a worker only”. If you change your mind and decide to sell items too, you’ll need to contact us to get a seller number.
How much earlier do workers get to shop?
40 hour workers will shop first at 11 AM on presale day. Triple shift workers (12 hours) shop at 1 PM on presale day. Double shift workers (8 hours) shop next at 2 PM on presale and workers who a single shift (4 hours) start shopping just an hour later at 3 PM on presale day. Sellers who do not work a shift will enter the presale two hours after that, at 5 PM on presale day.
All workers are also invited to a special presale for half-price items. See the sale schedule for exact timing of presales.
Can I bring my kids while I work my shift?
You need to arrange for childcare while you are working during the sale. We simply aren’t equipped to provide childcare and you’ll be too busy working to supervise them properly. Many moms team up with another family to work different shifts and watch each other’s kids.
Can my husband work instead of me?
We’d be happy to put your spouse to work in your place! We especially need some muscle on our set-up and tear down shifts. Just think, he’ll do the work, you get to shop!
